Privacy Policy
At Kheti Dukan, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
1. Information We Collect
We may collect different types of information when you browse our website, place orders, or contact us.
Personal Information
- Full Name
- Phone Number
- Email Address
- Shipping & Billing Address
Order Information
- Order History
- Payment Status
- Transaction Details
Technical Information
- IP Address
- Browser & Device Info
- Cookies & Usage Data
2. How We Use Your Information
- Process and deliver your orders
- Provide customer support
- Improve website performance and user experience
- Send order notifications and updates
- Prevent fraud and maintain platform security
3. Sharing of Information
We only share necessary information with trusted service providers such as:
- Delivery and logistics partners
- Payment gateway providers
- Analytics and technical support tools
4. Cookies & Tracking
Cookies help us improve your browsing experience, analyze traffic, and personalize content and product recommendations.
5. Data Security
We use SSL encryption, secure hosting infrastructure, and restricted access systems to protect your data against unauthorized access.
6. Data Retention
Your information is stored only for as long as necessary to fulfill legal, operational, and business obligations.
7. Your Rights
- Request access to your personal data
- Update or correct your information
- Request deletion of your account/data
- Opt out of promotional communications
8. Third-Party Links
Our website may contain external links. We are not responsible for the privacy practices of third-party websites.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age.
10. Policy Updates
We may update this Privacy Policy occasionally. Changes will be reflected on this page with the updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, feel free to contact us: